Terms & Conditions
By using ravahstudio.pk and placing an order, you agree to these terms.
1. About us
This website is operated by Ravah Studio, Samiullah Rd, Block F North Nazimabad Town, Karachi, 74700, Pakistan.
2. Products
We try to show our products as accurately as possible. Colours, embroidery and fabric may look slightly different in real life because of screen settings and lighting. Product availability can change, and we may remove or update products at any time.
3. Prices
All prices are in Pakistani Rupees (PKR). Prices and offers may change without notice. If a price is shown wrongly by mistake, we may cancel the order and let you know.
4. Orders
Placing an order is an offer to buy. We may accept or decline an order, for example if an item is out of stock or we can’t confirm your details. We may contact you by phone or WhatsApp to confirm your order.
5. Payment
We accept cash on delivery, bank transfer, JazzCash, Easypaisa. For cash on delivery, payment is due when the parcel is delivered.
6. Delivery
Delivery is Rs. 250 in Karachi and Rs. 330 for the rest of Pakistan, and usually takes 3-5 working days. Full details are in our Shipping Policy.
7. Returns and exchanges
You can request a return or exchange within 1 week (7 days) of receiving your order, under the conditions in our Return & Exchange Policy.
8. Cancellations
You can cancel an order before it is dispatched by contacting us on WhatsApp. Once dispatched, the Return & Exchange Policy applies.
9. Accounts
If you create an account, you are responsible for keeping your login details safe and for all activity under your account.
10. Intellectual property
All images, text, logos and designs on this website belong to Ravah Studio or are used with permission. Please do not copy or reuse them without our written permission.
11. Acceptable use
Please do not misuse the website, interfere with it or use it for anything unlawful.
12. Limitation of liability
To the extent allowed by law, Ravah Studio is not liable for delays or losses caused by couriers, events outside our control, or your use of the website. Nothing in these terms limits your rights under applicable consumer law.
13. Changes
We may update these terms from time to time. Continuing to use the website means you accept the updated terms.
14. Contact
ibrahimsameer092@gmail.com. | WhatsApp +923121359192